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Privacy Policy

This page describes the personal information Yorkton Casino holds about you and how we use it. We gather only the information required to run a safe, legal casino account, and we never sell it.

What we collect

  • Account details: your name, home address, email address, username and date of birth
  • Verification records: identity documents and proof of address that you upload when our checks require them
  • Payment information: the methods you use, plus your deposits, withdrawals and transaction history in CAD
  • Play information: games played, stakes, wins, bonuses claimed and the limits you set
  • Technical information: your IP address, information about your device and browser, and the location data used in our geolocation checks
  • Messages: emails exchanged with our support team, including our replies

Age

Our site is for adults aged 19+. We confirm age before any deposit.

Where our checks show an account was opened by someone below 19, that account is closed and we delete any personal data that no law obliges us to keep. Our Underage Gambling Policy explains every step.

Legal grounds

We rely on the following grounds to use your information:

  • Our agreement with you: running your account, games and payments
  • Legal duties: age and identity checks, geolocation, anti-money laundering and tax record keeping
  • Legitimate business needs: preventing fraud, keeping the site secure and making it better, always balanced against your interests
  • Consent: marketing emails and optional cookies, and you may withdraw this consent at any time

Marketing choices

We only send marketing emails if you agree to receive them. You can withdraw that consent at any time by changing your account preferences, clicking unsubscribe in any of our emails, or writing to our support team.

Opting out of marketing emails will not block important messages about your account, payments and updates to our terms. Offers are paused for the full length of any cooling-off period, and for any self-exclusion, on your account.

Security

We protect your information in the following ways:

  • Information travels over encrypted connections
  • Data access restricted to staff with a genuine need
  • Our payment partners process card details
  • Our systems are monitored for unusual activity

Choose a strong password that you do not use on any other site, and log out each time you play on a shared device.

Who we share it with

We share information only where a task requires it:

  • Payment partners that handle deposits and withdrawals, such as Interac, card schemes and e-wallets
  • Identity, age and location verification providers
  • Service providers that host our site, deliver email, supply games and help prevent fraud
  • Authorities and law enforcement, where Canadian law requires it

All partners are required to protect your information and may use it solely for the tasks we assign. Personal information is never sold or rented out by us.

Transfers outside Canada

Some partners, such as game studios and hosting services, may store or process information in other countries.

When data is transferred outside Canada, contractual terms and other protective measures keep it secured to a standard close to Canada's. Authorities in the country where it is held may be allowed access under local law.

Your rights

You can ask us to do any of the following:

  • Send you every item of personal information we store about you, in full
  • Update personal information that is incorrect or out of date
  • Remove data that we have no further use for, except where we are legally obliged to keep particular records
  • Stop marketing use of your data, along with any use grounded in our legitimate business needs

Email your request to support@yorktoncasino.app, using the email your account is registered under. Before we act, we may need to confirm your identity. Should our answer not satisfy you, you can refer the matter to your province's privacy authority.

Cookies

We use cookies to keep you logged in, remember your settings and see which parts of the site are used. Our Cookie Notice lists each type of cookie and explains how to manage them.

How long we keep it

We hold your account, payment and verification records while you keep your account open. When it is closed, the records are held for the period set by Canadian tax and anti-money laundering laws.

We keep your marketing preferences until you update them. Once a retention period is over, the data is either erased or made anonymous.

Changes

Any revised version of this policy will be posted here with its effective date. Significant changes will also be sent to you by email.

Why we use it

We use your information for the following purposes:

  • Opening and running your account
  • Confirming your age, identity and location before deposits
  • Processing deposits and payouts in CAD
  • Enforcing any limit, break or self-exclusion you pick through Staying in Control
  • Preventing fraud, bonus abuse and money laundering under our Anti-Money Laundering Policy
  • Answering your emails and handling complaints
  • Sending offers, if you have opted in
  • Improving our lobby, games and site performance

Contact

For any privacy matter, email support@yorktoncasino.app. We reply by email.